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Omega Seiki Mobility Opens Service Centre In Delhi-NCR

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Omega Seiki Mobility Opens Service Centre In Delhi-NCR

EV maker Omega Seiki Mobility on Thursday announced the setting up of its first company-owned-company-operated service centre in Delhi-NCR and said it is looking to have a total of four such facilities by 2025 with an investment of Rs 40 crore.

The 24/7 facility, which will cater to all types of OSM vehicles — passenger as well commercial — is aimed at addressing the urgent service needs of EVs, especially during night hours, the company said.

OSM said it has 190 dealerships across India, which besides sales also offer service support to its EVs and the COCO facility will help these dealerships as well.

This state-of-the-art service centre will also be a training ground for the existing 15 dealerships across the National Capital Region to improve the service infrastructure in accordance with the increasing product line-up every year.

“We have inaugurated our first company-owned-company-operated service centre in Delhi NCR. The facility will not only focus on repairs but also on training, development of engineers, and educating customers about EVs. We intend to enhance the overall image of the EV industry and build a positive ecosystem,” Omega Seiki Mobility Chairman and Managing Director Uday Narang told PTI.

Initially these facilities, Narang said, are planned for major cities like Hyderabad, Bengaluru and Chennai as well and then expanding to more cities based on the response and needs, he said, adding, “we are expecting to have around four service centres by 2025.”

The company has invested Rs 10 crore in the COCO service centre in Delhi-NCR and similar investments will be made in each of the upcoming centres, he said.

Spread across 30,000 square feet, the facility is equipped with seven service bays with capacity to service over 3,000 vehicles annually, the company said.

The service centre takes a sustainable approach by being green energy-powered, OSM said, adding that this eco-friendly initiative aligns with the global push towards sustainability.

39 Emotions Digital Marketers Can Use In Advertising

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39 Emotions Digital Marketers Can Use In Advertising

In a previous article, How To Make A Video Go Viral, I mentioned research that shows videos that evoked the emotion of hilarity, inspiration, astonishment, and exhilaration tended to be shared the most. People shared videos that elicited “high-arousal” or intense emotions twice as much as ones that elicited “low-arousal” or moderate emotions.”

For the past few months, I’ve been searching for a new way to categorize emotions and I stumbled across a post on LinkedIn that said, “Here it is! The DAIVID Field Guide to Emotions in Advertising with each of the DAIVID 39 emotions.”

The LinkedIn post said,

“As every good creative knows, make people feel something and it will have an effect on brand and sales.”

So, I downloaded their field guide and read all 56 pages in one sitting – like a whodunit. It even opens with a killer quotation by Jonathan Haidt,

“The rational mind thinks it’s the Oval Office when actually it’s the press office.”

The field guide draws from research conducted at the University of California, Berkeley; Stanford University; and the Ehrenberg-Bass Institute for Marketing Science at the University of South Australia.

The field guide categorizes 39 emotions into 6 “emotional cohorts”  and acknowledges,

“Emotions in advertising are nothing new. Intuitively, gifted storytellers have taken us through lows and highs to make us feel good and well disposed towards brands through the years.”

It explains, “What we have lacked up to this point though, is a clear codification. Whether something is ’emotional’ or not has often been decided subjectively and with the poor emotional lexicon that we humans have.”

And it concludes, “That’s why we have the DAIVID 39, which gives us a common language to communicate this through the advertising process and brief with feeling.”

So, here is the all-important language that digital marketers can use to define and, therefore, replicate advertising success through emotion.

39 Emotions Digital Marketer’s Can Use In Advertising

Empathy

According to the DAIVID Field Guide to Emotions in Advertising, there are 11 emotions in the Empathy cohort that digital marketers can put on their palette when creating a campaign:

  • Admiration: A feeling of profound respect or approval.
  • Calmness: To be free from agitation, excitement, or disturbance.
  • Empathetic pain: A specific variant of empathy that involves recognizing and understanding another person’s pain.
  • Gratitude: an expression of grateful thanks and appreciation for benefits received.
  • Hope: An audacious desire accompanied by the expectation of, or belief in, fulfilling it.
  • Pride: Complex with definitions such as self-esteem and satisfaction in oneself, pleasure that comes from an association, relationship, or achievement, or a feeling of solidarity.
  • Relief: The removal or alleviation of something oppressive, painful, or distressing.
  • Sadness: An expression of grief or unhappiness.
  • Satisfaction: The fulfillment of a strongly desired need or want.
  • Trust: The extent to which a person or thing is accurate, honest, safe, and dependable.
  • Warmth: The quality or state of being warm in feeling.

The field guide includes a link to a video, “seen in the wild,” for each emotion. And that will certainly help if digital marketers are unclear about the definition of an emotion.

But I looked for videos that I’d seen, which I could use to illustrate the creative effectiveness of “Empathy.” And I didn’t need binoculars.

In Google Analytics 4 Should Trigger Reorganizations & Agency Reviews, near the end of the article, I said digital marketers could use YouTube’s Director Mix to create customized videos at scale, swapping out different elements to tailor content to specific audiences.

As an example, I mentioned that Mondelēz India had designed its Not Just a Cadbury Ad Campaign Video employing YouTube Pin Code Targeting, YouTube Director’s Mix, and Google Maps API.

This enabled the brand to produce thousands of customized AI-generated ads for 270 pin codes across 8 cities. This hyper-localized campaign helped 1,800 local retailers grab business during Diwali in a global pandemic.

The campaign delivered incredible business results, including doubling the sales for the retailers featured in the ads and over 32% more business growth than they’d forecast.

What I didn’t mention back then was the name of Mondelēz International’s strategy: “Empathy at scale.”

So, “Empathy” made people feel something, which influenced branding and sales.

Approach

According to the field guide, there are 11 emotions in the Approach cohort:

  • Adoration: A state of deep love and respect.
  • Aesthetic appreciation: The enjoyment of something because of its beauty or some other factor associated with aesthetic preference.
  • Amusement: Something pleasantly entertaining or diverting.
  • Entrancement: The feeling of being carried away with delight, wonder, or rapture.
  • Craving: An intense, urgent, or abnormal desire or longing.
  • Inspiration: The state or power of moving the intellect or emotions.
  • Interest: A feeling that accompanies special attention to a person or thing. It engages attention and stimulates further observation.
  • Joy: To experience intense pleasure or delight evoked by well-being, good fortune, or by the prospect of owning what one desires.
  • Knowledge: The condition of knowing something gained through experience.
  • Nostalgia: A sentimental longing or wistful affection for some past period or irrecoverable condition.
  • Romance: A feeling of excitement and mystery associated with love.

Yes, there’s a link to a video, “seen in the wild,” for each of these emotions.

However, I didn’t need a spotting scope to find examples of different approaches that have generated measurable outcomes. Let me highlight a recent one.

In 10 YouTube Marketing Strategies & Tips (With Examples), I included an example of inspiring video content of the UAE’s tourist experiences, cultural events, and enjoyable adventures.

It was created for the second season of the World’s Coolest Winter campaign and entitled A Winter Through My Eyes.

The short documentary film asks, “Can a country be truly enjoyed by someone who cannot see?” It tells the story of Clara, an 11-year-old Lebanese girl who has been visually impaired since birth.

Now, this award-winning video got 8.9 million views, which is remarkable – because the World’s Coolest Winter is primarily a domestic tourism campaign, and the UAE has a population of about 10 million, which is equivalent to the population of Michigan.

But it’s worth noting that the campaign helped to:

  • Increase hotel revenues in the UAE to AED1.5 billion, a 50% upsurge over the previous year.
  • Boost the number of domestic tourists to 1.3 million, a 36% jump over the campaign’s first season.
  • Raise hotel occupancy rates to 73% in 2022, a 7% gain over 66% in 2021.

So, this “Approach” not only made people feel something, but it also influenced branding and sales.

Positive Adrenaline

According to the field guide, there are four emotions in the Positive Adrenaline cohort:

  • Awe: Variously combines dread, veneration, and wonder that authority, the sacred, or sublime inspires.
  • Excitement: A feeling of great enthusiasm, eagerness, or thrill.
  • Sexual Desire: A physical attraction and desire for physical intimacy.
  • Surprise: The response to an unexpected or astonishing event.

I haven’t written about the following case study before, but I’ve used it in the class I teach on “Engaging Audiences Through Content” at the New Media Academy in Dubai. It consists of two videos.

The first is entitled, See you at Dubai Expo | Emirates and now has 5.3 million views and 87,800 engagements.

The second video is entitled We did it again | Emirates. This video takes a behind-the-scenes look at how Emirates took its A380 for a spin around the Burj Khalifa for the making of its new advertisement.

This video now has 13.9 million views and 211,000 engagements.

So, these videos made people feel something. But did they also influence branding and sales?

Well, Expo Dubai, the first event of its size and scale held since the start of the global pandemic, recorded over 24 million visits and was hailed as a tremendous success.

A couple of months after its videos went viral, Emirates Group announced that revenue increased by 86% over the previous year, with strong customer demand as worldwide travel restrictions eased.

Correlation or causation? You be the judge.

Negative Adrenaline, Primal Urges, And Rejection

Now, you may not want to put the last 13 emotions on your palette when creating a campaign, but you should be able to identify them if you see them in the wild:

  • Fear: An unpleasant, often strong emotion caused by anticipation or awareness of danger.
  • Horror: A painful and intense dread, fear, or repugnance.
  • Anger: A strong feeling of displeasure and usually of antagonism.
  • Awkwardness: A feeling of discomfort or being out of place in response to a situation.
  • Disgust: A strong feeling of dislike aroused by something highly distasteful.
  • Embarrassment: A feeling of shame, self-consciousness, or awkwardness.
  • Guilt: A feeling of deserving blame for offenses committed by yourself or others.
  • Shame: An uncomfortable feeling of guilt because of your own or someone else’s immoral behavior.
  • Anxiety: An apprehensive uneasiness over an impending or anticipated harm.
  • Boredom: Being weary and restless through lack of interest.
  • Confusion: Uncertainty about what is happening, intended, or required.
  • Contempt: Despising someone or something.
  • Distrust: To doubt the honesty or reliability of a person or thing.

Yes, I know that Halloween has just been held again, and some people enjoy watching horror movies.

But you should think twice before using any of the negative emotions in these last three emotional cohorts.

Why? There are three key reasons:

  • The field guide says, “Generally, it’s advisable for … brands to leave us with a positive emotion.”
  • According to a recent article in Think with Google, 7 in 10 people say they try to be optimistic despite the latest political, ecological, and economic news.
  • As Yoda says, “Fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.”

So, there you have it: A digital marketer’s palette of 39 emotions to use – or avoid using – in advertising.

Disclaimer: All statistics not linked are from a gated Tubular Labs report.

More resources: 


Featured Image: Roman Samborskyi/Shutterstock

Amazon Takes On Microsoft And Google With James Bond-Inspired AI Chatbot ‘Q’ – Amazon.com (NASDAQ:AMZN)

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Amazon Takes On Microsoft And Google With James Bond-Inspired AI Chatbot ‘Q’ – Amazon.com (NASDAQ:AMZN)

In a move aimed at revolutionizing business operations and challenging tech giants like Microsoft and Google in the productivity software domain, Amazon AMZN has introduced a new artificial intelligence chatbot named Q.

Amazon announced the launch of Q, an artificial intelligence chatbot for businesses, at the company’s Web Services’ Reinvent conference in Las Vegas, according to a CNBC report. Named after a popular character from the James Bond movies and the Star Trek series, Q is currently available in a preview version, with several features accessible free of charge.

Following the preview period, Amazon will offer a business tier of the software costing $20 per user per month. A version with additional features tailored for developers and IT workers will be available at $25 per user per month. Initially, the chatbot will assist users in understanding the capabilities of Amazon Web Services (AWS) and troubleshooting issues.

See Also: How To Take The Perfect Moon Shot Using An iPhone 15

Users can communicate with Q through apps like Salesforce‘s Slack and software developers’ text-editing applications, according to Adam Selipsky, CEO of AWS. Q will also be incorporated into AWS’s online Management Console.

Steven Dickens, vice president and practice leader at the Futurum Group, remarked, “AWS Q will be a game changer for AWS customers who have a plethora of service options, oftentimes overlapping to navigate.”

Read Next: Apple Calls Off Credit Card Tie-Up With Goldman Sachs, Sets 12-15 Month Timeline For Split: WSJ

Image via Shutterstock


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What Is AIOps? How to Create an Intelligent Infrastructure

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What Is AIOps? How to Create an Intelligent Infrastructure

Applications and infrastructure keep advancing at a pace that we humans struggle to match. No wonder AIOps is on the rise. 

COP28: Why sustainability reporting matters to your small business

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COP28: Why sustainability reporting matters to your small business

The world’s largest annual climate conference, held by the United Nations (UN), is taking place in Dubai from 30 November to 12 December 2023.

At the COP28 summit, governments and big business will pledge targets to help alleviate the future damage. Small businesses are expected to follow suit to meet these targets.

But how can your small or medium-sized business do that?

In this article, we cover the key issues preventing more businesses from reporting on their sustainability efforts, and what you can do to change this.

Here’s what we cover…

Sustainability reporting challenges for SMEs

Small and medium-sized enterprises (SMEs) account for upwards of 90% of all businesses worldwide.

And while we hear of titans of industry maligned in the press as major polluters, the volume of SMEs actually means this accountability skews towards the small business space.

While the big industry hitters have the structure and funds to get their targets and reporting right, a disconnect is being noticed by the intentions of SMEs to be more sustainable, versus their ability to report on their progress.

Path for growth: Making sustainability reporting work for SMEs is a new report by Sage, the International Chamber of Commerce (ICC), and PwC UK that surveys more than 16,000 SMEs.

It highlights the point that 83% of SMEs prioritise sustainability but only 8% report on their impact.

While they may have earnestly pledged to be more sustainable, they still aren’t able to qualify or quantify how they’ve achieved it.

The statistical analysis from the report suggests that if the barriers to reporting for SMEs were removed, this would triple the number of SMEs who start reporting in the next 2 years—adding 51 million SMEs to the global reporting pool.

But as COP28 comes around for another year of climate pledges, despite COP27’s best efforts, targets are still not being met, meaning there’s more need for SMEs to report on any progress accurately.

What are the issues around sustainability reporting?

Sustainability reports are an essential route to accountability, helping your business’ stakeholders to understand the company’s carbon impact.

Reports outline strategy and map out target plans for the coming years.

However, the Sage report highlights a lack of reporting isn’t necessarily due to not having these roadmaps, as 21% of SMEs are poised and ready to report, having set sustainability goals for their business.

The report identifies issues in getting the reporting done and revealed 2 main blockers as mentioned by the majority.

Path for growth reveals 77% of those surveyed cited both the high upfront costs and the complex reporting standards as blockers. It found that “this prevents them from taking relevant action to be more sustainable, and from realising the business benefits of taking action, when they do”.

What are the benefits of sustainability reporting?

As well as the primary directive of saving the planet, showing customers that your business aligns with what they care about is a huge plus.

The Path for growth report showed that customers were assessing company sustainability when considering what to purchase, and from where.

Think of sustainability reporting like putting your money where your mouth is. You say you want to run your business more sustainably; this is the plan that outlines just how you’ll achieve that with the proof you’ve delivered.

It gives you a clear picture of what your business needs to do to meet its sustainability goals and the cost involved.

It also provides your customers and potential investors with an insight into how your business manages environmental, social, and governance (ESG) targets, and helps explore whether they align with your company’s values.

Remember, one business’ stronger stance on sustainability could outweigh others in the minds of not only the consumer but the investor too. Businesses that put lip service over clear pathways to sustainability can face the wrath of bad press and accusations of ‘greenwashing’.

Another clear benefit is the knock-on effect outside the immediate sphere of business. Declaring one’s roadmap to sustainability adds weight to a serious shift in society’s potential response to climate change.

Becoming a louder part of the collective voice for change will serve to unlock new opportunities, both for the benefit of your business, and the planet.

The “Green Finance” opportunity

Financial institutions and investors across various global partnerships have made commitments to reduce their financed emissions.

This means investor funds are increasingly tied to sustainability performance.

Measuring and reporting of accurate sustainability data will be essential for SMEs to continue securing funds as the sector moves towards green finance.

There’s an estimated $900bn (£710bn) opportunity in green finance for SMEs, to help pay for the likes of solar panels, E electric vehicle (EV) fleets and more.

What to look for when considering sustainability reporting

Due to the complex nature of reporting, your business may need to consider several things to get the work done.

It’s important to realise that expenditure in this area will be the key to doing things correctly.

People

Fewer than 2% of respondents reported having a designated employee who can facilitate all the steps necessary when dealing with sustainability reporting.

Getting the right support in-house is key, so make this a priority.

They will become a much-needed employee as the urgency to meet global targets progresses and the pressure increases.

Working with third-party partners can also help. Whether that’s through filling in any gaps in your sustainability plan, or helping you with your carbon accounting, surround your business with experts to make the process easy.

Technology

Investing in good processes and technology will ensure your sustainability efforts don’t go unnoticed.

In the Sage report, 63% of SMEs said the right digital tools will make it easier for them to carry out their sustainability reporting.

Tools such as the Sage Earth carbon calculator, for instance, can take some of the pain out of calculating your business’s carbon footprint.

This also shows your stakeholders, shareholders, employees, and customers that you are taking this as seriously as it deserves, which will only increase your company’s attractiveness and reputation.

Final thoughts

Due to the continued effect of climate change on the world and the world’s businesses, affecting everything from people’s livelihoods, supply chains, the cost of living, and global policies, no doubt you’re already aware of the shortening timeframe left to make a difference.

If ever there was a time to invest in your future as an SME, it would be now.

Ensure your sustainability reporting is robust and clear so your business can align on hitting and exceeding those targets. Your customers, investors, and the planet will thank you.

To learn more about what Sage is doing for sustainability, head over to the sustainability and society page to download and read Path for growth, download our reports, and see how we can help your business keep reaching for those targets.

Free Webinar | December 5: How to Capitalize On Your Good Ideas

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Free Webinar | December 5: How to Capitalize On Your Good Ideas

How often have you had a great idea and thought, I should do that, and then you don’t? To make it worse, you then see someone else do it successfully. Now you’re beating yourself up and frustrated at what could have been.

Clinton Sparks has seen many great ideas never take off. But what Clinton does differently is he learned how to capitalize on his good ideas, and now he joins us on December 5th at 3:00 PM ET for a special webinar where he will talk about:

  • Taking Action Over Claiming Ideas

  • Three Steps to Transform Ideas into Brands

  • The Value of Recognizing Resources

  • Overcoming Self-Doubt and Excuses

You’ve probably seen or used a product influenced by Clinton and his ability to put ideas to work. He’s worked with global icons like Eminem, Lady Gaga, Snoop Dogg, Pitbull, Diddy, and even launched the career of mega-platinum DJ Snake. In addition, he’s partnered with industry giants, including Ciroc, Build-a-Bear, Sirius, Red Bull, Faze Clan, MLB, NFL, and many others.

What’s even more exciting is that Clinton is joining the Entrepreneur+ roster. Combining his decades of industry knowledge with his ability to spot trends before they happen, Clinton will create actionable content to help subscribers. Regardless of whether you are a CEO, college student, or aspiring entrepreneur — Clinton wants to give you an edge to help elevate you professionally.

Free Webinar | December 5: How to Capitalize On Your Good Ideas

About the Speaker:

Clinton is a renowned entertainment mogul, author, speaker, entrepreneur, visionary brand builder, creative executive, and leading-edge innovator when it comes to integrating culture, collaboration, and cross-platform marketing with an outstanding track record of success, and background managing multiple products from ideation to market launch.

He is also a Grammy-nominated, multi-platinum music producer, songwriter and DJ responsible for over 75 million records sold.

Minister Gadkari launches luxury tourist vessel Classic Imperial in Kochi

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Minister Gadkari launches luxury tourist vessel Classic Imperial in Kochi

Union Road Transport and Highways Minister Nitin Gadkari has virtually inaugurated the luxury vessel ‘Classic Imperial’, the biggest of its kind tourist vessel in Kerala.

Speaking on the occasion, the Minister said cruise tourism has endless possibilities in the country, especially in Kerala. A serious intervention will be made to secure more support from the banking sector for the construction of vessels

The salient and pleasing ‘Classic Imperial’ reflects not only professional excellence and innovation but also the determination and dedication of the entrepreneur. The success story of Nishijith K John, an entrepreneur who made the vessel a reality, is an inspiring one. Union Minister also invited Nishijit to vessel construction ventures in Maharashtra.

Classic Imperial is the biggest of its kind tourist vessel in Kerala which can accommodate up to 150 passengers at a time.

biggest of its kind

Classic Imperial is the biggest of its kind tourist vessel in Kerala which can accommodate up to 150 passengers at a time. The vessel is 50 meters long, 11 meters wide and 10 meters high with IRS (Indian Registrar of Shipping) safety certification. From wedding ceremonies to company conferences, the design of the Imperial Classic is done in a way that can host such many things. Centralized AC, DJ booths, open bath, dining area with state-of-the-art facilities, spacious hall, green room, lounge, etc. are part of the vessel.

The construction of the vessel started in March 2020. It was realized by Nishijith K John, Managing Director, Neo Classic Cruises and Tours Pvt Ltd. Nishijith, who entered the backwater tourism sector with a rented boat, had set up the construction centre by renting the Cochin Port land for Rs1.20 lakh per month. However, the Covid period had resulted in a slowdown in construction.

Hollywood actors are pushing back against studios using AI to clone them : NPR

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Hollywood actors are pushing back against studios using AI to clone them : NPR

The rise of artificial intelligence has Hollywood actors on edge. Studios are interested in how the technology can allow for digital clones of actors – and actors are pushing back.



AYESHA RASCOE, HOST:

Hollywood actors and major studios and streamers have extended their deadline over a new contract. We should note that NPR journalists are represented by the same union, SAG-AFTRA, that’s in those negotiations. One issue in those talks has been front and center – artificial intelligence. NPR tech reporter Bobby Allyn takes a look at why actors are on the defensive in the face of the latest AI innovations.

BOBBY ALLYN, BYLINE: AI deepfakes can place a digital version of an actor in a movie. A real actor’s face can be inserted on a stunt double seamlessly. AI can make it look like an actor is speaking in a language they don’t speak. These are not fantastical sci-fi scenarios. AI wizardry can do all of this now. Actor Ben McKenzie has been following along. McKenzie starred in the hit mid-2000’s show “The O.C.” McKenzie played Ryan Atwood, a moody teen from the wrong side of the tracks.

(SOUNDBITE OF TV SHOW, “THE O.C.”)

UNIDENTIFIED ACTOR: (As character) So you’re going to go to Portland?

BEN MCKENZIE: (As Ryan Atwood) No, I can’t.

UNIDENTIFIED ACTOR: (As character) You should go if you want to go.

MCKENZIE: (As Ryan Atwood) It’s for them to figure out. It’s a family.

UNIDENTIFIED ACTOR: (As character) You’re not part of their family?

MCKENZIE: (As Ryan Atwood) Not anymore.

ALLYN: Jump ahead two decades – McKenzie and his actor friends are talking a lot about AI.

MCKENZIE: I think the real concern that I hear amongst my fellow actors is how the technology could be used to gain leverage over creatives and to, you know, potentially replace us.

ALLYN: McKenzie says he’s worried Hollywood studios will try to cut costs with AI technology, like duplicating all of an actor’s abilities in a future production. It would save the studios a lot of money. The Screen Actors Guild is pushing for actors to get paid fairly for this kind of AI use.

MCKENZIE: If there was no floor, then understandably, it would be a race to the bottom. And you could get someone who’s, you know, just starting out to, like, sign over their entire life, theoretically, to, you know, some company to use their likeness.

ALLYN: The fears go beyond digital AI doubles being used in films. Leigh Brecheen is an entertainment lawyer in Los Angeles who represents A-list actors. She says there are other concerns.

LEIGH BRECHEEN: We are also trying to make sure that our clients’ performances can’t be used to train AI.

ALLYN: Meaning her clients have been pushing for contract terms that now include not allowing past performances to be put into an AI to generate something new. Some actors, she says, are already compiling digital libraries of themselves to potentially license for the use in AI.

BRECHEEN: Not just their name and likeness but the essence of their personality and performance – the thing people hire them for.

ALLYN: James Earl Jones, for instance, has agreed to have his voice cloned for use after his death.

(SOUNDBITE OF TV SHOW, “OBI-WAN KENOBI”)

JAMES EARL JONES: (As Darth Vader) Prove yourself, and the position of Grand Inquisitor is yours.

ALLYN: So that iconic Darth Vader voice could appear in film saying something totally new many decades from now. This kind of situation is supported by the Screen Actors Guild, and it’s OK with something else – using AI when an actor isn’t available to play a part as long as actors are paid fairly. But others in Hollywood are resisting the AI movement hard, like Justine Bateman. She’s a longtime actress and director. She says it seems like every day, AI can do more and more things for movies. It almost feels like it’s constantly nagging her.

JUSTINE BATEMAN: To me, AI seems like a super annoying assistant who’s about to get fired, you know? He’s like, do you want me to do this for you? Do you want me to do that for you? Do you want me to get you your food? Do you want me to feed you? Do you want me to eat it for you? It’s like, no.

ALLYN: She says, there are plenty of societal issues AI should tackle.

BATEMAN: But there’s not a problem in the entertainment business that AI is solving.

ALLYN: Former “O.C.” star McKenzie says he’s more worried about AI taking away writing gigs from him more than upcoming acting roles. On acting, though, there are some definite lines he would not let AI cross.

Now, what if Fox made a fifth season of “The O.C.” by casting a digital body double of you (laughter)?

MCKENZIE: Yeah, that’s baloney.

ALLYN: Hollywood’s writers are currently on strike, and AI replacing work is also a major concern. Bobby Allyn, NPR News, Los Angeles.

Copyright © 2023 NPR. All rights reserved. Visit our website terms of use and permissions pages at www.npr.org for further information.

NPR transcripts are created on a rush deadline by an NPR contractor. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.

Where Estee Lauder Cos Stands With Analysts – Estee Lauder Cos (NYSE:EL)

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Where Estee Lauder Cos Stands With Analysts – Estee Lauder Cos (NYSE:EL)

Estee Lauder Cos EL has observed the following analyst ratings within the last quarter:

Bullish Somewhat Bullish Indifferent Somewhat Bearish Bearish
Total Ratings 5 4 8 0 0
Last 30D 1 0 0 0 0
1M Ago 2 2 4 0 0
2M Ago 2 2 3 0 0
3M Ago 0 0 1 0 0

These 17 analysts have an average price target of $148.53 versus the current price of Estee Lauder Cos at $123.94, implying upside.

Below is a summary of how these 17 analysts rated Estee Lauder Cos over the past 3 months. The greater the number of bullish ratings, the more positive analysts are on the stock and the greater the number of bearish ratings, the more negative analysts are on the stock

This current average represents a 21.12% decrease from the previous average price target of $188.29.

Stay up to date on Estee Lauder Cos analyst ratings.

Ratings come from analysts, or specialists within banking and financial systems that report for specific stocks or defined sectors (typically once per quarter for each stock). Analysts usually derive their information from company conference calls and meetings, financial statements, and conversations with important insiders to reach their decisions.

Some analysts publish their predictions for metrics such as growth estimates, earnings, and revenue to provide additional guidance with their ratings. When using analyst ratings, it is important to keep in mind that stock and sector analysts are also human and are only offering their opinions to investors.

This article was generated by Benzinga’s automated content engine and reviewed by an editor.

Bringing Your Data Together Creates Value. Here’s How. –

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Bringing Your Data Together Creates Value. Here’s How. –

Domo brings your data into one place. Sounds simple, but streamlining your tech stack can create unexpected value—from cost savings and confidence during deals to employee engagement and productivity.  

Domo’s CTO Daren Thayne and WKS Restaurant Group’s VP of Innovation and Technology (IT) Trevor Fitzgerald discussed it all in our webinar. 

 

Who is WKS Restaurant Group? 

Fastfood businesses such as McDonald’s and Wendy’s use a franchise model. McDonalds rents out its name, brand, and menu to franchisees. Franchisees run the daily operations (e.g., hiring, inventory, management) and try to turn a profit.  

Sometimes, a franchisee is a person. One of my childhood neighbors, for instance, owned a string of Bojangles in eastern North Carolina—the best in the state, in my opinion. Sometimes, though, the franchisee is a group that staffs and runs the restaurants. That’s what WKS Restaurant Group does for five brands: Krispy Kreme, Denny’s, Wendy’s, El Pollo Loco, and Blaze Pizza.

 

How chaotic was the WKS tech stack? 

Restaurants are technology hubs now—as anyone who’s had a robot server deliver their meal knows. All of this tech needs to be organized and governed, but that’s a herculean task—especially for WKS, which franchises several brands.  

Fitzgerald and his team had four chaotic elements to their tech stack:  

Scattered, ungoverned data. A single restaurant’s stack includes cash registers, drive-through management, food inventory, integrations with third-party delivery services (e.g., DoorDash), and hardware such as kiosks and tablets. Spreadsheets got emailed around—not a very secure system.  

Five brands, five different systems. WKS didn’t have much flexibility in choosing their tech stack. Each brand selected its own tools, which meant that WKS had to operate within five different systems. 

No uniformity in the data. Each brand had its own terminology—for instance, a “check” at El Pollo Loco is called an “individual guest” at Denny’s. These differences showed up in the data sets, making cross-comparisons frustrating.  

Competing stats from different sources. In meetings, someone would share a metric to justify their decision-making—“and then someone else completely undermines that decision by throwing out a contradictory metric,” said Fitzgerald.  

 

4 ways having a single platform created value for WKS 

Here’s what WKS has done with a streamlined tech stack: 

1. The HR team calculated the cost of turnover—and had trusted data to justify initiatives for improving it. 

Turnover is high in the restaurant industry, but the HR team struggled to understand the cost of losing and replacing employees. Pairing sales and HR data in Domo gave WKS a trustworthy way to calculate it. 

Streamlining WKS’s tech stack mobilized WKS to make the employee experience better. “We’ve created a dashboard with one big headline number [for turnover],” says Fitzgerald. “It’s a big number, and it’s motivating.”  

2. The CFO answered financial questions in real time—and earned the trust of WKS’s partners. 

Everyone can access the data relevant to their roles at any time—from individual contributors to executives. A group of bankers started peppering the group’s CFO with financial questions. The CFO pulled out Domo and gave accurate answers on the spot—stunning the bankers, who were used to hearing “the CFOs just BS,” in Fitzgerald’s words.  

That created trust. “If you don’t think that builds confidence in a banker when you’re trying to work a deal with them, I mean, I don’t know what else does,” says Fitzgerald.  

3. People who never worked with data before became data storytellers and enthusiasts—without needing technical support.  

Domo makes it easy to build dashboards—another simple idea that’s more powerful than you might think. In Domo’s data experience platform, anyone in your company can create their own dashboards that update in real time. And IT doesn’t get bogged down with repetitive requests.  

“Every couple weeks I’m seeing whole new suites of dashboards—and our IT team had nothing to do with them,” says Fitzgerald. “We have seen departments and individuals in those departments who I would have never guessed had analysis deep within them take such a deep interest in the numbers of their aspects of the business.”  

4. When certain data got exposed, WKS could immediately reign the information back in.  

Before Domo, WKS had little-to-no governance strategy. As Daren Thayne noted in the webinar, “If you’re sending spreadsheets around via email, your governance is essentially zero.” 

But pulling your data into Domo brings it all into one secure location—and if needed, data access can be immediately revoked. “There have been times where we exposed data that we didn’t want to, but we were able to close that off immediately because we had a single access point to it,” says Fitzgerald. 

 

Check out the webinar for more insights 

“It takes creativity to make this tool sing,” says Fitzgerald. But the potential value—savings, confidence, trust, and motivation—will make the effort worthwhile. To learn more about WKS Restaurant Group’s use case, check out the full discussion. 




Maximizing ROI With Employee Wellness Programs: Overview And Benefits

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Maximizing ROI With Employee Wellness Programs: Overview And Benefits

In today’s fast-paced world, companies always seek ways to improve performance and outperform their competitors.

Retail price inflation eases to 4.3% in November

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Retail price inflation eases to 4.3% in November

Annual shop prices inflation is at its lowest level since June 2022, a survey suggested yesterday.

Shop prices in early November were 4.3 per cent higher than they had been a year earlier, down from the 5.2 per cent inflation reported in October and from the peak of 9 per cent inflation ­recorded in May, ­according to the latest data from the British Retail Consortium and NielsenIQ.

Food prices inflation fell to 7.8 per cent, down from 8.8 per cent in October and marking the seventh consecutive month of ­decline. Food prices inflation is now less than half its peak rate of 15.7 per cent, recorded in April 2023, and is the lowest since July 2022.

Non-food inflation fell to 2.5 per cent in November from 3.4 per cent in October, continuing a downward trajectory from a peak of 5.8 per cent in May.

However, looming cost pressures threaten to push inflation back up again next year, the retail consortium warned. Helen Dickinson, chief executive of the trade body, said that retailers faced “new headwinds in 2024, from government-imposed increases in business rates bills to the hidden costs of complying with new regulations. Combining these with the biggest rise to the national living wage on record will likely stall or even reverse progress made thus far on bringing down inflation, particularly in food.”

The consortium’s figures, based on information for the first week of ­November, show that inflation ­was steeper for “ambient foods” — those stored at room temperature, such as tins — at 9.2 per cent than it did for fresh foods, where inflation fell to 6.7 per cent. Dickinson said this reflected a larger proportion of ambient foods being imported and ­affected by the weak pound, whereas lower energy prices had cut input costs for fresh dairy products, in particular.

She said the wider fall in inflation reflected retailers competing “fiercely to bring prices down for customers ahead of Christmas”, but “while health and beauty products saw price cuts as retailers rush to shift stock before Christmas, clothing prices increased as some retailers continued to hold off on promotional activity”.